Privacy Policy

We collect information that you voluntarily provide to us when requesting a quote, booking a service, or contacting us via phone or WhatsApp. This may include:

• Contact Details: Full name, phone number, and email address.
• Service Details: Property address, villa/apartment number, community name, and details regarding your maintenance request.
• Technical Data: IP address, browser type, device information, and browsing activity collected automatically via cookies to improve user experience.

We use your information strictly to deliver reliable home maintenance services, including:

• Scheduling technicians and delivering services to your location.
• Contacting you regarding appointments, quotes, and customer support.
• Improving website functionality, mobile performance, and service quality.
• Complying with applicable legal and regulatory requirements in the UAE.

• Zero Data Selling: We do not sell, rent, or trade your personal information to third parties or marketing agencies.
• Service Providers: We may share relevant details (such as address and phone number) with our assigned technicians solely to fulfill your service request.
• Legal Compliance: We may disclose personal details if required by UAE law or in response to valid requests by public authorities.

We implement standard technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your personal data.

Our website uses standard cookies to optimize mobile responsiveness and analyze site traffic. You can adjust your browser settings to disable cookies, though some features of the site may function at reduced capacity.

You have the right to request access to, correction, or deletion of your personal data stored with us. For privacy inquiries, please contact us directly via WhatsApp or phone through our official contact channels on bushrafixit.com.